Luna The Hare Patronus - Bone China Mug

UK Mainland:

Dispatched in 1–3 business days (excludes weekends & holidays).

£3.50 for orders under £30, free over £30.

Express delivery available at checkout.

Note: Pet Portraits, Commissions & Bespoke Products are handmade to order and may take longer.

International:

Shipping calculated at checkout based on weight and destination.

Delivery times vary.

For our full delivery policy please go here.

We offer a 30-day return policy. Items must be unused, in original packaging, and include proof of purchase.

To request a return, email us at victoriagordonart@hotmail.com. If approved, we’ll send return instructions and a label.

❗ Custom items (e.g. Pet Portraits) and gift cards are non-returnable.

🛍️ Sale items are final.

📦 Exchanges can be made by placing a new order after your return is accepted.

🇪🇺 EU customers: you have 14 days to cancel or return your order under EU law.

Refunds are issued to your original payment method within 10 business days after approval.

For our full returns policy please view our full policy here.

All products are handmade in Victoria’s home studio using carefully sourced materials.

• Archival-grade watercolour paper & Windsor & Newton paints
• Fine art paper with fade-resistant inks
• Printed in-house using high-quality blanks
  

Every item is designed and printed by Victoria in her Scottish studio. Pet Portraits and commissions are created to order and include:

• Certificate of authenticity
• Art care guide
• Gift-ready packaging
• A tree planted in your pet’s name via Trees for Life

For product questions, delivery info, or bespoke requests, feel free to email us:

📧 victoriagordonart@hotmail.com